Privacy Policy - LGPD Compliance

Glim privacy policy in compliance with LGPD. Transparency in personal data processing. DPO: Igor Montella - privacidade@glim.com.br

1. Introduction

Glim Serviços Digitais LTDA ('Glim', 'we', 'us', or 'our') is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

2. Information We Collect

2.1 Dados Fornecidos Voluntariamente

We may collect and process the following data about you:

• Information you provide directly to us (contact forms, inquiries)
• Technical information, including IP address, browser type, and operating system
• Information about your visit, including pages viewed and time spent on site
• Cookies and similar technologies as described in our Cookie Policy

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide our services
• Improve our website and user experience
• Comply with legal and regulatory obligations
• Direct marketing purposes (only with your consent)

4. Legal Basis (LGPD Compliance)

We process your personal data based on the following legal bases under Brazil's General Data Protection Law (LGPD):

Consent for marketing purposes and non-essential cookies

Legitimate interest for website improvements and analytics

Legal obligation compliance for record retention

Contract execution for service provision

5. Data Sharing and Roles in Processing

For browsing and marketing data collected on this website, Glim acts as the Controller. For employee and user data processed in the operation of the contracted corporate store, the client company is the Controller and Glim acts as the Processor, per its instructions. The parties may sign a Data Processing Agreement (DPA), available on request. Glim shares personal data only:

• With sub-processors strictly necessary for delivery — logistics (carriers), tax issuance (NF-e) and payment gateway —, under contractual confidentiality and security obligations
• To comply with a legal or regulatory obligation or an order from a competent authority
• With consent, where applicable

Importante: We never share your data for commercial purposes without explicit consent.

6. Your Rights

Under LGPD, you have the following rights:

Right to access your personal data

Right to rectify incorrect data

Right to delete unnecessary data

Right to data portability

Right to withdraw consent

Right to be informed about data usage

7. Segurança e Proteção

A Glim implementa medidas técnicas e organizacionais adequadas para proteger os dados pessoais contra acesso não autorizado, destruição, perda, alteração ou divulgação não autorizada.

8. Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected and to comply with legal obligations. As a general rule, operational and tax data are retained for the applicable legal/tax period (generally 5 years) after the end of the contractual relationship; other personal data are deleted or anonymized, unless the law requires a longer period.

9. Cookies e Tecnologias Similares

Utilizamos cookies para melhorar a experiência do usuário. Para mais informações detalhadas sobre como utilizamos essas tecnologias, consulte nossa View Cookie Policy.

Saiba mais: Acesse nossa Política de Cookies para informações detalhadas sobre o uso de cookies em nosso site.

10. Atualizações desta Política

Esta Política de Privacidade pode ser atualizada periodicamente para refletir mudanças em nossas práticas ou na legislação. Recomendamos que você revise esta página regularmente para se manter informado sobre como protegemos seus dados.

11. Contact and Exercising Rights

To exercise your rights or clarify questions about this policy:

DPO

Data Protection Officer

Igor Montella

privacidade@glim.com.br

General Email

suporte@glim.com.br

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