Procurement · HR · Marketing

Switch your corporate store supplier without stopping the operation

Migrating to Glim happens in parallel: the new store goes up while the current supplier keeps serving, and the switch happens on the date your company decides. This page explains what Glim takes on, what stays behind, the timelines and what you need to send.

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When switching supplier makes sense

Late deliveries, high cost, slow international shipping or a demand for upfront stock: in conversations with companies that come to Glim from another supplier, the reasons repeat. If you recognise two or more, it is worth planning the switch before the next batch runs late.

  • Deadlines that are not met: the onboarding kit arriving after the first day, the year-end campaign delivered in January.
  • A model that requires buying and financing stock before selling or distributing — and then charges to store what did not move.
  • Expensive, slow international shipping for the team outside Brazil.
  • No SSO, no rules by area or cost centre, no reporting: control stays in someone's spreadsheet.
  • Support that disappears once the contract is signed, or takes days to answer a simple question.
  • A total cost that does not add up: subscription plus fees plus idle stock, with no visibility of what each area spent.

What happens to what you already have

Migrating is not starting from scratch. Whatever has value for your operation enters the new store; whatever only made sense in the old model stays behind.

  • Catalogue and artwork: you send the vector logo, the brand manual and the list of what works today. Glim builds the new catalogue with on-demand production; artwork created for the store belongs to your company.
  • Employee list: comes in by spreadsheet or through the company's SSO. Each person enters size and address in the store — no more measurement spreadsheet.
  • Stock at the current supplier: items in good condition can be received at Glim's hub on consignment, checked, registered by SKU and size, and distributed through the new store, with a storage fee stated in the proposal.
  • Whatever is not worth keeping, the company runs down at the current supplier before the switch — the date is agreed in the diagnosis.
  • Balances, credits and points: they do not migrate automatically. The company closes the cycle at the current supplier or makes an equivalent top-up at Glim, which credits employees in the new store.
  • Order history: past orders stay with the previous supplier — export the reports from there before closing the contract. At Glim the history starts at go-live and can be exported at any time.
  • Store address: it can sit on your company's domain. If the current store already does, the pointer changes on switch day, with no new link to announce.

How the migration happens, without stopping the current store

There is one rule: the current supplier keeps serving until you have approved the new store. There is no window without a store.

  1. Diagnosis

    One conversation to map what exists today: items that work, monthly volume, areas served, integrations, contracts in force and the date the current supplier contract can be terminated.

  2. Test Store in parallel

    Within 7 days Glim puts up a store with your brand and up to 200 products, accessible only to the people you name, with no long contract. It is where Procurement, HR and Marketing validate product, customisation and lead time while the old operation carries on as normal. The amount paid becomes product credit.

  3. Vendor approval in parallel

    NDA, security questionnaire, DPA and due diligence run alongside the test, not before it. The detail is under Security and compliance.

  4. Go-live

    With the store approved, the contract is formalised and the official store is ready in 7–10 business days: full catalogue, rules by area and cost centre, SSO and billing configured. Multi-brand projects or heavy layout customisation have their own timeline, agreed in the proposal.

  5. Switch and offboarding of the old supplier

    The company informs employees, the previous contract is terminated and, if the current store sits on your company's domain, the old link starts pointing to the new store. Remaining stock: run down or received at the hub, as agreed in the diagnosis.

Production is on demand, so the new store needs no initial stock purchase to open. The first order can be placed on go-live day.

What your company needs to send

The list is short. The sooner it arrives, the sooner the Test Store goes up.

  • Vector logo (SVG) and brand manual, or a guide to colours and fonts.
  • The list of items that work today (and those that caused problems), with quantities per month and per area.
  • The employee list or the company's SSO configuration; who administers the store on each side.
  • The purchasing rules you already use: who can order what, limits per person, per area and per period, who approves.
  • Billing data: CNPJ(s), cost centres and how areas should be allocated.
  • The date the current contract can be terminated and what is still pending there (open orders, balance, stock).

Rebranding: change everything without buying new stock

A brand change is one of the most common triggers for switching supplier, because it exposes the cost of old stock: boxes of t-shirts with the old logo that nobody will wear.

  • At Glim, each item is produced when someone orders it. The catalogue with the new identity goes live without an initial batch, and the old logo simply stops being produced.
  • The old catalogue can be kept pointing to the order history, while the new catalogue is the only one employees see.
  • Uniforms, onboarding kits and campaign gifts change identity on the same date, in the same store.
  • For the internal brand launch, the store supports a campaign with a voucher or credit for every employee — with no fixed quantity ordered before knowing who will want what.

And if one day you want to leave Glim

Anyone who has struggled to switch supplier wants to know how the exit works before coming in. This is our answer.

  • Self-service portability: you export your operation's data at any time, without raising a ticket.
  • Designs and artwork created for your store belong to your company.
  • A store on your company's domain: the address is yours, which makes any future switch easier.
  • There is a monthly plan with no lock-in; the annual plan's commitment is written in the contract, with no hidden exit fee.
  • On the Test Store, leaving means no contract and no penalty: if continuing does not make sense, the test ends there.

Frequently asked questions about supplier migration

Can we switch our corporate store supplier without stopping the operation?

Yes. The migration runs in parallel: Glim puts up a Test Store with your brand within 7 days while the current supplier keeps serving. You validate product, customisation and lead time, the official store is ready in 7–10 business days and the switch happens on the date your company chooses. There is no window without a store.

What happens to the stock we still have at the current supplier?

Items in good condition that still make sense for the brand can be received at Glim's hub on consignment: checked, registered by SKU and size, and distributed through the new store, with a storage fee stated in the proposal. The rest the company runs down at the current supplier before the switch, on a date agreed in the diagnosis.

Do we lose the order history and reports when we switch supplier?

At Glim, the whole operation history — orders, deliveries, spend by area and cost centre — is recorded from go-live and can be exported at any time, without a ticket. Orders placed with the previous supplier are not imported: export the reports from there before closing the contract; they remain yours.

Do employees' balances, credits or points migrate to the new store?

They do not migrate automatically from one system to another. The company decides how to honour them: it closes the cycle at the current supplier or makes an equivalent top-up at Glim, which credits employees in the new store. The prepaid balance, where it is part of the plan, accumulates and does not expire.

Do we need to buy stock to open the new store?

No. Production is on demand, with no minimum order: each item is produced when someone orders it, from around 700 ready-to-ship SKUs and over 10,000 customisable items. The new store opens with no initial batch, and the first order can be placed on go-live day. That also applies to uniforms and onboarding kits.

How long does the migration take?

The Test Store is ready within 7 days and the official store goes live 7–10 business days after the contract. The total depends on when the current contract can be terminated and how much stock is left to run down there. Multi-brand projects or heavy layout customisation have their own timeline, set in the proposal.

What does my company need to send to get started?

The vector logo and brand manual; the list of what works today, with volumes per area; the employee list or the SSO configuration; the purchasing and approval rules you already use; billing data and cost centres; and the date the current contract can be terminated. With that, the Test Store goes up.

We are rebranding. Can we change t-shirts, gifts and uniforms without buying new stock?

Yes. At Glim each item is produced on demand, so the catalogue with the new identity goes live without an initial batch and the old logo simply stops being produced. Uniforms, kits and gifts change brand on the same date, and the internal launch can run with a voucher or credit for employees.

And if we later want to leave Glim?

The exit is designed to be simple: you export your operation's data at any time, without a ticket; designs and artwork belong to your company; the store can sit on your domain; and there is a monthly plan with no lock-in. On the Test Store, leaving means no contract and no penalty.

Can we keep our current supplier and only change the platform?

Yes: Glim receives your apparel supplier's items at its hub, on consignment, and runs the store with them — picking, invoicing and individual shipping. The contract with the apparel supplier remains yours. See how running the store with your own supplier works

Want to switch supplier before the next batch runs late?

Tell us how the operation works today and the sales team builds the migration plan — Test Store in parallel, vendor approval alongside and the switch on the date you choose.